|
|
|
|
|
|
|
|
Making Your Contacts Work For You
The best way to explain this concept is to tell you a story. While calling for lease purchasing property, I spoke with an older widowed woman. I went through my script and when I asked her why she thought her home hadn't sold, she said to me, I just don't know, I put it in the paper. I then asked her if she had a FSBO sign in her yard, or if she had posted any flyers around the neighborhood or in the nearby markets. She said, why no, I haven't. To make a long story short she said she would ask her granddaughter to help her do just that. She thanked me profusely and I told her to call me if she needed any help!
Now I am sure there are some of you out there saying, why, she isn't doing the deal with you, and I say right back to you, it is not always about the money. What do I mean by this, just this, you are a business owner in your community and sometimes good will is more important than money. Do you know what happened because I helped this woman? You got it, she sold her home and gave my card to her granddaughter and her fiancé to call me to see if I had a property they might be able to lease purchase. I did in fact have one, so she gave them the money (from her house sale) to move into a nice lease purchase home. Because she referred them to me, I sent her a referral fee and let me tell you she told all her friends before she moved to Florida and we got several more deals from those calls.
Now, mind you, this is not the first time this has happened to me, and I know it won't be the last. So for those of you who never offer one iota of advise to someone you are speaking with unless they pay you for it, see what you are missing out on. Remember, it is not always about the money, and if you make it so, you are losing out on A LOT of money and more importantly, good will and enhancing your reputation in your community.
Copyright 2005 DeFiore Enterprises
Interested in having your own successful, home based creative real estate investing business? Chuck and Sue have been helping folks start successful home based businesses for over 19 years, and we can help you too! To see how, visit http://www.homebusinesssolutions.com for the latest FREE tips and tricks, educational products and coaching in creative real estate investing and home based businesses. No time to visit the site? Subscribe to our "how to" Home Business Solutions Digest, it's like having your own personal coach. Visit http://www.hbsdigest.com to start today.
MSNBC - 4 hours ago
Its ambition is to be the "preferred brand of personal communication services" thanks to a continuous focus on superior customer service. ...
Business Wire (press release)
Business Wire (press release), CA - 11 hours ago
(BUSINESS WIRE)--NEW Customer Service Companies, Inc. (NEW), the leading provider of extended service plans and buyer protection programs for consumer ...
CNNMoney.com - 11 hours ago
... a more intuitive site experience for customers and better tools to help travel partners maximize their sales, marketing and customer service efforts. ...
Omniture Snags Norwegian Cruise Lines techrockies.com
all 10 news articles
MSNBC - 4 hours ago
"More than ever, ensuring a high level of customer service is critical to a financial company's ongoing success," said Greg Billings, vice president, ...
Bizjournals.com, NC - 13 hours ago
San Diego-based Leap provides wireless services through its Cricket subsidiary in 30 states. Cincinnati-based Convergys (NYSE: CVG) focuses on customer ...
Leap Selects Convergys for Long-Term Managed Services Agreements WELT ONLINE
Leap teams with Convergys for managed services Prepaid Reviews
Cricket deploys Convergys' BSS/OSS billing system Telecompaper
TelephonyOnline - RTT Newsall 28 news articles
Le Mars Daily Sentinel, IA - 6 hours ago
By Magdalene Landegent That's according to Joe Constance, the speaker who led seminars in Le Mars on customer service and building positive attitudes at ...
InternetRetailer.com, IL - 5 hours ago
58 in the Internet Retailer Top 500 Guide, says business is good despite the deepening recession because of new customer service initiatives the company ...
Albany Times Union, NY - 8 hours ago
I thought I lost all hope for good customer service after the holiday season we had. I don’t even want to count the horrific dining experiences when ...
YTN, South Korea - 30 minutes ago
“Through continuous improvement in all aspects of customer service, we are striving for best-in-class performance in 2009. ...
KXMC, ND - 9 hours ago
Faehling said the cuts will come mainly from groups that don't provide direct customer service. Customers for SEI's customer service and sales support ...
SEI employees to see severe cuts Grand Forks Herald
all 9 news articles
PARLOT.COM: Turnkey Money Making websites Evacuation, "E-Vac" Oil System for Oil ChangingHow do most mobile... Read More The best way to explain this concept is to tell... Read More Businesses that fail, often forget to seek out the customer... Read More When you own a business, you may find yourself in... Read More Every customer you have is a word-of-mouth advertiser for you.... Read More The Call Center world is an intense pressure-driven environment continually... Read More You know how it is, you believe something for so... Read More Big companies and corporations have lost the human touch. The... Read More Anyone who knows me knows my favorite fast food restaurant... Read More It may come as a surprise to you to discover... Read More As an entrepreneur, I'm always intrigued by small businesses, home-based... Read More Q: I just discovered that for the past six months... Read More Jay instructed a customer of his to offer a rare... Read More Welcome to the inaugural issue of Human Tech Tips --... Read More This morning I was having breakfast with my good friend... Read More Do you have good customer service? Even for your free... Read More Do many of us realize that we are working an... Read More "Every company's greatest assets are its customers, because without customers... Read More Customer service is increasingly seen as one of the most... Read More Every customer looks for 3 special benefits when they do... Read More As I waited for an answer to my VCR inquiry... Read More In today's competitive world of retail, many stores are implementing... Read More Five minutes into the call I knew this client was... Read More Wherever you turn these days you'll find articles covering every... Read More Customer service is everything to a business. Just look at... Read More
Oil Change Customer from Hell or Hoax; You Decide
Making Your Contacts Work For You
Make Sure You Get The Customer Perspective
Say It With Humor
Poor Customer Service - Are Your Customers Driving Away Other Customers
Accountability
We Got It Wrong: Never Under Promise & Over Deliver
Businesses Need to Rehumanise
Customer Service A Chickens Way
Aint We Wonderful!
Whats For Lunch?
How To Handle Customer Billing Snafus
How To Use Your Current Customers
How To Kick Your Customer Service Up A Notch!
Learn to Anticipate Your Customers Needs
The Importance of Good Customer Service
Retail Store U-Scan Machines: Self-Serve or Voluntary Part Time Job?
8 Critical Steps to Establish a Customer Service Culture
Is your Online Business Customer-Friendly?
3 Special Benefits Every Customer Wants
Customer Service Has Moved Toward Customer Care
Loyal Customers Take Commitment
Dont Work with Jerks: How to Recognize a Difficult Client Early
Breaking the Ice and Winning Over the Client!
Customer Service, the Internets Primary Neglected Business Concern
Affordable and Reliable Web Hosting The best way to explain this concept is to tell... Read More In 2002, there wasn't much interest for Kindness in business,... Read More If you think customer relationship management is just a piece... Read More Are your company's call center services all that they could... Read More The latest report from the American Customer Satisfaction Index (Michigan... Read More Is the special treatment you designed specifically to keep customers... Read More Q: One of the big chain bookstores recently opened up... Read More Unless you are brand new to business, or have been... Read More Today, there are situations when we actually add a "middle... Read More Looking for hi-fi computer peripherals? Finding it tough to decide... Read More Sales is tough to get right, and depends on retaining... Read More When all else fails in your company to meet the... Read More Our challenge as the business owner/sales person answering the telephone,... Read More You probably think I am going to say something like,... Read More Evacuation, "E-Vac" Oil System for Oil ChangingHow do most mobile... Read More Q: I'm so sick of you so-called business experts always... Read More You've heard it all before when it comes to stats... Read More Anyone who knows me knows my favorite fast food restaurant... Read More If you're a regular reader of my column you know... Read More It's just a simple thing ? I bought a new... Read More A few weeks ago we conducted our annual "Customer Experience... Read More Have you ever called a company and been greeted with... Read More If you have integrity, nothing else matters. If you don't... Read More Your opportunity to build a stellar client relationship starts with... Read More Customer service and customer service training are vital for any... Read More
Making Your Contacts Work For You
A White Paper: Profiting with Kindness
7 Bits Of Critical Information You Cant Afford NOT To Know About Your Customers
Call Center Services - An Ever Increasing Demand
Are You Satisfying Your Customers?
Small Business Customer Service Can Work Against You
Writing The Book On Great Customer Service
Creating the Right ?Viral Reputation?
Dont Eliminate The Middle Man - Add One
Importance of Good Customer Support in Online Computer Peripherals Shops
The Art of Giving Great Service
Customer Service Consultants
Finding Out Why a Potential Customer is Calling On You
Caring for Your Customers
Oil Change Customer from Hell or Hoax; You Decide
The Great American Customer Service Unawareness Campaign
Cheap To Keep
Customer Service A Chickens Way
Whats The Customer Service Buzz About Your Business?
Adjustment DENIED
One of the Secrets of a Great Customer Experience
Customer Service Is Dying - and Im Not Feeling So Good Myself
The 7 Principles of Business Integrity
How To Build Stellar Client Relationships
Customer Service Tips - Is Your Business A Leaky Bucket?
Customer Service |